At SCMUSIC, we understand that inspiration doesn’t wait. Whether you’ve just found the perfect set of acoustic strings for your next recording or the essential power tool to finish a weekend project, you want your gear quickly, reliably, and without complication. That’s why we’ve streamlined our global shipping process to be as straightforward and efficient as the tools and instruments we sell.
Empowering your creativity and craftsmanship means removing barriers. Our delivery options are designed to offer flexibility, value, and transparency, whether you’re a musician in Berlin, a DIY enthusiast in Toronto, or a luthier in Sydney.
Our Shipping Process & Timeline
Every order receives our dedicated care, from packing to dispatch.
- Order Processing: 1-2 business days. We carefully pick, pack, and prepare your items with the same attention to detail you apply to your craft.
- Dispatching Your Order: You will receive a tracking notification as soon as your order leaves our facility at 3439 Ocala Street, Philadelphia.
- In Transit: Choose the shipping method that best fits your timeline and budget below.
Choose Your Shipping Method
🚀 Standard Shipping
Carrier: DHL or FedEx
Cost: A flat rate of $12.95.
Delivery Time: 10-15 business days after dispatch.
Ideal for when you need a balance of speed and cost. Track your package every step of the way with our trusted carrier partners.
🎁 Free Shipping
Carrier: EMS (International Postal Network)
Cost: FREE on all orders over $50.
Delivery Time: 15-25 business days after dispatch.
Perfect for planned projects and non-urgent needs. Enjoy significant savings on larger orders of strings, accessories, or tool sets.
📦 Important Delivery Information
- Serving a Global Community: We ship worldwide! Please note that we are currently unable to deliver to a select few remote regions and parts of Asia. The checkout process will automatically confirm availability for your location.
- Seamless Checkout: We accept Visa, MasterCard, JCB, and PayPal for secure, convenient payment from anywhere.
- Your Satisfaction, Guaranteed: Not quite right? We offer a straightforward 15-day return policy from the date you receive your items. Please contact our support team to initiate a return.
Why Trust SCMUSIC With Your Delivery?
Our dual-domain expertise isn’t just about what we sell; it’s about how we serve. We know that a cello bridge is as delicate as it is crucial, and a set of drill bits needs to arrive intact and ready for work. Our packaging is tailored to protect both the finest musical instruments and the most robust tools.
We bridge the gap between the soulful patience of music and the decisive action of DIY. Our delivery options reflect this: reliable, clear, and built to support your real-world timeline.
Have Questions About Your Order?
Our dedicated team is here to help you track your shipment, answer delivery questions, or assist with any concerns. Reach out to us at [email protected].
We’re proud to be your trusted source, delivering the tools for your passion and the gear for your vision—directly to your door.
Note: All delivery times are estimates and may be subject to factors beyond our control, such as customs processing or local postal delays. We appreciate your understanding.